Heat pumps are an asset for any home. But it’s absolutely vital that you keep them in good working order.

By getting your heat pump system serviced annually by a professional, you’ll ensure that the air your family breathes is healthy. You’ll also guarantee that your system is getting rid of excessively hot or cold air as efficiently as possible – potentially saving you money on power bills in the long run. Did you know, for example, that an average of 30% of the air in duct systems is lost due to leaks or shoddy connections?


The best times to arrange for a checkup are just before New Zealand’s hot and humid summer, and just before its damp and often freezing winter. These are the seasons when you’ll be relying most on your heat pump. You should look for a specialist with the necessary training, tools, and experience to keep your heat pump in tip-top shape.


What we do in a nutshell


The team at EPS Electrical can handle everything from routine heat pump inspection to diagnostics and complex maintenance, for both residential and commercial properties. As part of our service, we’ll also advise you on how to care for your system. Ultimately, this will leave you with a more comfortable and more energy-efficient home and office.


Our process


If you ask for our full service, we’ll perform the following:


Clean your entire system, including all unit filters, vents, grills, and outer covers (indoor and outdoor).


Clean and disinfect both the evaporator and condenser coils, indoor and outdoor.


Clean fan blades and scrolls.


Check for rodent or bug infestations, eradicate if necessary.


Test and clean drain pipe or condensate pump.


Test system in all modes and advise you if anything is wrong, e.g. unusual sounds or vibrations.


Test air temperature output for accuracy.


Test for gas leaks around flare fittings and advise you if more refrigerant is needed.


Replace remote batteries.


With this full service, you can rest assured that the efficiency, function, and mechanical parts of your system are in excellent working order. Furthermore, you can be happy in the knowledge the lifespan of your heat pump has been extended by years compared to those which don’t get regularly serviced.


Once we’ve finished our maintenance, we’ll advise you on the best ways to care for your system in between professional maintenance, such as how to regularly clean your filters.


How to tell if your heat pump needs a service


An annual service is usually enough for a residential heat pump. But if you notice any strange smells or noises, or your power bill seems to be higher than usual, this could suggest that there’s a problem that needs to be addressed.


Whether you need a regular service or want to need a specific problem to be diagnosed, our dedicated team is just a phone call away.


Contact us today to secure a free, no-obligation inspection and quote anywhere in the Auckland region.


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Contact Us 021 182 3284